We know most of our customers by name.  Customers feel comfortable with us because we pay attention to their personal and financial needs.  We treat them like they are friends and not just another customer.  When they enter the door we acknowledge them. If we already are helping a customer, we invite them to take a seat and let them know will be right with them.  We pay attention to the customer’s work schedule and will  work with them when setting due dates to make paying advances more convenient.

Unlike some of our competitors, we do not try to push the customers into taking out the maximum loan that we can give to them.  We take the time explain to them how we determine their advance-able limit. We keep the limit to 30% of their total income to maintain the client’s financial stability.  Unlike other companies, we ensure that our client’s limits are set perfectly for their needs so they are able to pay off their loan and still have money left over for the month.  By doing this, the customer does not get stuck having to continuously taking out new loans. Our attention to the personalized advance-able limits, shows that we care about our customers and their financial well being.

We know that your time is important. We keep our stores well-staffed  to be sure that you have short wait times, if any wait at all. Our customers love the fact that they are in and out of our stores so they can maintain their fast-paced lifestyles.  We pride our selves on quick and easy service but we always go the extra mile to provide excellent customer service as well. In the rare instance that our customers have a short wait time, we offer a comfortable and relaxing waiting area, select stores even have a TV for customer entertainment.